In an era where security threats are escalating in complexity and organizations demand unparalleled transparency, Protos Security is poised to unveil a revolutionary AI-powered operational agent at ISC West 2026. This cutting-edge solution promises to inject real-time insights and automation directly into guarding and off-duty security programs. Attendees can experience this innovation firsthand at Protos’ booth #24131 within the Venetian Expo in Las Vegas.
As a leading software-enabled managed security services provider, Protos Security champions over 25,000 service locations annually across the nation. Through its proprietary, integrated software ecosystem, Protos delivers essential guarding, off-duty services, remote monitoring, and specialized capabilities. The upcoming ISC West will mark the highly anticipated debut of its new AI-powered agent, seamlessly integrated into both client and vendor portals.
Engineered to bolster day-to-day security operations, the intuitive Protos AI agent empowers clients and vendors with immediate visibility. Users can effortlessly identify open posts, pinpoint fulfillment trends spanning multi-state portfolios, and proactively flag potential performance or billing discrepancies before they escalate. By embedding advanced AI directly into the established ecosystem managing guarding and off-duty services, Protos is pioneering a significantly more proactive and data-driven paradigm for security operations.
“Software should enhance the expertise of security professionals, not hinder it,” affirmed Cameron Tabor, Senior Vice President of Software Engineering at Protos. “Our AI-powered agent functions as a true force multiplier, enabling users to swiftly unearth critical insights across their entire operational footprint — from identifying open posts to analyzing complex fulfillment patterns. This allows them to take decisive action without sifting through voluminous data. The resulting real-time visibility profoundly strengthens accountability and elevates performance across every single location.”
Protos proudly boasts an exceptional 98% customer retention rate, underscoring its commitment to client satisfaction. Its expansive national presence is supported by a robust network of over 2,800 vendor branch locations and a formidable contingent of 60,000 off-duty law enforcement professionals. Furthermore, the company’s meticulously data-validated billing model ensures “to-the-penny” accuracy, solidifying its unwavering dedication to transparency and operational discipline.
20 Years of Challenging the Status Quo
ISC West 2026 is not only a platform for innovation but also a significant milestone for Protos, as it proudly commemorates its 20th anniversary.
Established in 2006 with a visionary goal to revolutionize a notoriously fragmented security industry, Protos pioneered a distributed, vendor-managed model long before digital transformation became a widespread industry imperative. Instead of functioning as a conventional, monolithic guarding firm, Protos meticulously developed a software-enabled platform engineered to provide unparalleled flexibility, visibility, and accountability at scale. Over two transformative decades, the company has relentlessly refined its operational model, strategically investing in proprietary software, fortifying vendor partnerships, expanding crucial off-duty programs, and advancing remote services—all steadfastly focused on delivering demonstrable value. The introduction of its new AI-powered agent is a testament to this ongoing evolution, marking the next significant chapter in its strategic journey.
“It’s truly incredible to witness the remarkable journey Protos has undertaken over the past two decades,” stated Mark Hjelle, CEO of Protos. “What started as an ambitious vision to modernize security services has flourished into a robust, nationwide, software-enabled platform meticulously built upon pillars of accountability and strong local partnerships. As we cast our gaze forward, our commitment remains resolute: to render security more transparent, significantly more responsive, and precisely aligned with our clients’ ever-evolving operational demands.”
Integrated Protection Solutions at ISC West
At ISC West, Protos will proudly showcase its fully integrated service model, which includes:
- Guarding Services: Delivered through an extensively vetted national network of local owner/operator security vendors, ensuring consistent, high-quality coverage across both single-site and complex multi-state portfolios.
- Off-Duty Services: Supported by the nation’s largest network of off-duty law enforcement professionals, offering scalable expertise crucial for high-risk environments and specialized events.
- Remote Services: Providing advanced real-time monitoring solutions fully compatible with existing infrastructure, designed to deliver unwavering 24/7 visibility.
- Proprietary Software Platforms: This suite includes the Protos Client Portal, Vendor Portal, and Coordinator Portal, alongside the Protos Connect and Protos Select mobile applications, all meticulously engineered to unify clients, providers, and field personnel within a singular, cohesive operational environment.
Collectively, these sophisticated capabilities forge a modern security platform that dramatically transcends traditional guarding models, delivering unparalleled measurable performance, profound transparency, and crucial operational flexibility.
Meet with Protos at ISC West
ISC West attendees are cordially invited to engage with Protos executives and visionary software development leaders for exclusive live demonstrations of the groundbreaking new AI agent. This is also an opportune moment for insightful discussions on how to effectively modernize guarding and off-duty programs to achieve unprecedented scale and efficiency.