Acre Security: How Access Control Streamlines Airports

Airports face a delicate balancing act: they must maintain the highest security standards while simultaneously streamlining operations and ensuring a positive passenger experience. Modern access control systems are emerging as key tools to help airport operators achieve these goals, according to Valerie O’Rourke, Director of Customer Success at acre security. Securing vast airport complexes presents a unique set of challenges. The sheer number of access points, from staff entrances to vehicle gates and cargo areas, demands a robust security infrastructure. Fortunately, today’s access control systems are up to the task. “Modern systems, like open platforms and cloud solutions, are gaining traction because they integrate biometrics and various credentials for layered verification,” O’Rourke explains. “They seamlessly connect with other security measures, such as video surveillance and intrusion detection, creating a comprehensive perimeter defense. These systems not only bolster security but also empower security personnel to work more efficiently, which is crucial in a high-stakes environment.” O’Rourke emphasizes that airports operate under strict regulations from bodies like the FAA (Federal Aviation Authority) and EASA (European Aviation Safety Authority). “Any security solution must be auditable to meet these stringent standards and adapt to the evolving regulatory landscape as threats change,” she notes.

Beyond Security: Addressing Operations Challenges

Airports face a multitude of operational hurdles, including managing unpredictable passenger flows, allocating resources effectively, and adhering to complex regulations. Artificial intelligence (AI) is proving to be a game-changer in helping operators overcome these challenges. For example, predictive analytics can forecast passenger traffic, allowing for dynamic optimization of staffing and resource allocation. The fusion of AI with access control systems further enhances both security and operational efficiency. “The security industry, particularly in access control, is undergoing a significant transformation,” O’Rourke observes. “Traditional, hardware-heavy systems are giving way to IoT, AI, and cloud-based platforms. The focus is now on seamless integration, flexibility, and agility in the face of an ever-changing risk landscape.” O’Rourke points to the integration of purpose-built AI engines tailored for access control as a prime example. “Unlike generic AI tools, these solutions help security leaders understand the unique language and operational nuances of security applications. This allows stakeholders to extract critical insights effortlessly. For instance, a simple query like, ‘Show me all access denied events at the data center for the last month,’ delivers instant, accurate responses, eliminating the need for manual data searches or complex reporting.”

Boosting the Passenger Experience

A key priority for airports is delivering a positive, seamless passenger experience without compromising security. Long lines, confusing navigation, and regulatory compliance can negatively impact passenger satisfaction, potentially damaging an airport’s reputation and revenue. Here again, access control, combined with intelligent solutions, can effectively address these issues. “The Dublin Airport Authority (DAA), which manages two of Ireland’s busiest airports, provides a compelling example,” O’Rourke says. “Since 2006, the DAA has relied on an enterprise-grade security suite to enhance security while maintaining the high-quality passenger experiences for which they are known. This platform allows the security team to monitor staff and passenger activity from a single centralized location, enabling efficient oversight. It also supports crucial functions like U.S. pre-clearance, immigration control, and boarding pass verification, all while simplifying regulatory compliance.” According to O’Rourke, DAA and acre have continuously developed the security solution across all piers and terminals at Dublin and Cork Airports, tailoring it to meet specific airport requirements and providing both customization and core functionality to assist with airport workflows and adapt to evolving security needs. “The solution delivers true-layered value resulting in improved performance of the security and safety function, optimization of resources, investment protection and cost benefits immediate and ongoing. The deployment allows DAA to commence on a strategic investment that provides the footprint for high-end security and safety management across the airport,” O’Rourke concludes.